THREE KEY BENEFITS
Reduce Cost. Improve User Experience. Maximize Security.
Account Management tasks are the number one item on helpdesk tickets. It not only costs organizations time and money, it also disrupts users from their day to day responsibilities. In the meantime, compromised account credentials are the top contributors to most breaches. MYID can help offload helpdesk costs and security concerns by providing a simple, robust and secure platform for end users to manage their own accounts.
REDUCE IT & HELPDESK COST
On an average, it costs organizations $12 per helpdesk call from users. We also know that password resets and account recovery are the most common helpdesk tickets. MYID helps reduce this cost by providing self-service mobile app to end-users to securely manage their own account.
IMPROVE USER EXPERIENCE
Most applications provide self-service features for end users through a web-based portal. However, the account management functions are either too complicated for the end-users, or not always accessible. MYID provides an easy to use mobile application to users for all their account management needs.
By integrating biometrics and multi-factor authentication, MYID maximizes security of corporate accounts without compromising the user experience. Real-time security insights from corporate security tools keeps users informed of suspicious activities and anomalies, recommendations to remediate and related security awareness trainings contributes in overall security posture of the organization. Significantly.